Over the years we
have had first hand opportunity to experience
all aspects of the industry from the ground floor
up. We have learned the value of a satisfied customer
and the level of quality workmanship needed to
attain that satisfaction. Each of our installers
possess superior product knowledge and the skills
necessary to professionally install all of the
products we carry. Ultimately it is the quality
of our work that is the true signature of Hess
Windows and Doors.
"Over
twenty years ago, I sat in the same chair that
can be found in my office today. I accepted
minimum wage to install doors and windows. I
saw the opportunity to work for a company with
a 40-year reputation of honesty, stability,
integrity, and quality of goods and services.
From that first interview, I could see the promise
of HESS WINDOWS & DOORS (known then as HESS
Aluminum). It seemed like an eternity I installed
products for Hess; looking back now, it was
just the beginning of a long and successful
career.
James
Philips, who was known for being fare, but demanding
to work for, a dubious quality I am accused
of today, started Hess Aluminum in 1946. For
twenty some years Mr. Philips owned Hess even
selling his products in the famed Hess's Department
Store. Hess was the "go to" place
when it came to windows, and the innovative
"solid core" doors and patio enclosures,
still available today.
After
his passing, the company was sold to three employees,
Robert Lyons, John Billetz, and Bernard Balz.
There I would gain experience in not only windows
and doors, but also the understanding that satisfied,
repeat customers, treated in the same fashion
that we would expect our families to be, are
crucial to the longevity of any successful company;
never forgetting that quality products and service
at competitive prices is the formula for success.
I managed HESS for numerous years under their
ownership. With the help from trusting family
and friends, I would become the new owner of
HESS WIndows & Doors in July of 1999. Today
finds our industry in a very competitive environment.
The principles that I learned over the years
are still as valuable today as they were over
twenty years ago when I started at HESS.
Please
allow me and my staff the opportunity, as we
have with so many of our satisfied customers,
to explain why now more than ever it is important
to deal with a company with a proven record
of success.
Jeff
Bonacci
Owner
Do
not allow just anyone in your home.
"Demand
the Best, Call on Hess!"
